customer service manager skype microsoft

Most products that were called Office 365 were renamed as Microsoft 365 on the same day. On April 21, 2020, Office 365 was rebranded as Microsoft 365, to emphasize the service's current inclusion of products and services beyond the core Microsoft Office software family (including cloud-based productivity tools and artificial intelligence features).

In July 2017, Microsoft introduced a second brand of subscription services for the enterprise market known as Microsoft 365, combining Office 365 with Windows 10 Enterprise volume licenses and other cloud-based security and device management products. Upon the release of Office 2013, Microsoft began to promote the service as the primary distribution model for the Microsoft Office suite, adding consumer-focused plans integrating with services such as OneDrive and Skype, and emphasizing ongoing feature updates (as opposed to non-subscription licenses, where new versions require purchase of a new license, and do not receive feature updates).

Some plans also included licenses for the Microsoft Office 2010 software. The branding Office 365 was first introduced in 2010 to refer to a subscription-based software as a service platform for the corporate market, including hosted services such as Exchange, SharePoint, and Lync Server, and Office on the web.

It also covers subscription plans encompassing these products (formerly Microsoft 365), including those that include subscription-based licenses to desktop and mobile software, and hosted email and intranet services. It encompasses online services such as, OneDrive, Microsoft Teams, programs formerly marketed under the name Microsoft Office (including applications such as Word, Excel, PowerPoint, and Outlook on Microsoft Windows, macOS, mobile devices, and on the web), enterprise products and services associated with these products such as Exchange Server, SharePoint, and Yammer. Microsoft 365 is a product family of productivity software and cloud-based services owned by Microsoft.

Customer service manager skype microsoft